Contact Us
Ordo360 is operated by ORDO360 (Proprietor: Anjali). The quickest way to reach us is by email — it goes to a person, not a ticket queue.
Phone
Registered address
485, VPO Bajina, Tosham, Bhiwani, Haryana 127111
Support hours
What to include
If you are writing about a payment, please include the payment reference, the amount and the date — it lets us find it on the first reply instead of the third.
If you are writing about a customer conversation, the customer’s WhatsApp number and roughly when it happened is enough for us to look it up.
Response times
We acknowledge email within 2 working days. Anything involving money — a payment that did not go through, a wallet that was not credited, a refund — is treated as urgent and looked at the same working day wherever possible.
Grievances
If something has not been resolved to your satisfaction, write to contact@ordo360.com with “Grievance” in the subject line, addressed to Anjali, Proprietor. We will respond within 15 days of receiving it.