Pricing

Every new account starts on a free trial that ends after 7 days or 300 AI replies, whichever runs out first. No card is needed to start, and nothing is charged during the trial.

When the trial ends, the WhatsApp automation stops replying until a plan is paid for. Orders you already have, your products and your message history all stay exactly as they are.

The base fee is charged in advance for the period it covers. Switching between monthly and yearly takes effect from the next payment.

Each reply the AI sends to one of your customers costs ₹2. It is charged per reply, whether or not that conversation turns into an order.

This is paid from a prepaid wallet. You top the wallet up in advance (minimum ₹500), and the amount for each reply is deducted as it is sent. There is no bill at the end of the month and nothing is charged to you automatically.

When the wallet runs out, the AI stops replying. Your customers’ messages still arrive and still appear in your inbox, so you can answer them yourself, and order, payment, cancellation and refund messages keep going out as usual. Topping the wallet up starts the AI again on the very next customer message.

• An AI chatbot that answers your customers on your own WhatsApp Business number.
• Orders captured from the conversation, with the customer's name, address and pincode.
• Payment links sent to your customers through your own Razorpay account.
• Order status, shipping and tracking updates sent back to the customer on WhatsApp.
• A public catalogue page for your products.
• A seller dashboard with orders, products, messages and analytics.

Ordo360 does not collect, hold or process the money your customers pay for their orders. You connect your own Razorpay account, payment links are created on it, and the money settles directly to your bank account under your own agreement with Razorpay.

The only payments made to ORDO360 are the base fee and wallet top-ups described above.

We may change these prices. If we do, we will give notice on this page and in the dashboard before the change applies to you. A change never applies to a period you have already paid for.